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Title
Text copied to clipboard!Optical Sales Assistant
Description
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We are looking for an Optical Sales Assistant to join our dynamic team in a busy optical retail environment. As an Optical Sales Assistant, you will play a vital role in providing exceptional customer service and expert advice to clients seeking eyewear and vision care products. Your primary responsibilities will include assisting customers in selecting frames and lenses that best suit their needs, lifestyle, and prescription requirements. You will also be responsible for explaining product features, lens options, and pricing, as well as ensuring that customers are satisfied with their purchases.
In this role, you will work closely with optometrists and other optical professionals to ensure a seamless customer experience from eye examination to product selection and fitting. You will handle basic administrative tasks such as scheduling appointments, maintaining accurate records, and processing sales transactions. Additionally, you will be expected to keep the sales floor organized, restock inventory, and stay up-to-date with the latest trends in eyewear and optical technology.
The ideal candidate for this position is personable, detail-oriented, and passionate about helping others improve their vision and style. Strong communication and interpersonal skills are essential, as you will be interacting with a diverse clientele. Previous experience in retail sales, especially in an optical or healthcare setting, is highly desirable but not required. Training will be provided for candidates who demonstrate a willingness to learn and a commitment to excellent customer service.
This position offers opportunities for professional growth and development within the optical industry. If you are enthusiastic about eyewear, enjoy working in a fast-paced environment, and are dedicated to delivering outstanding service, we encourage you to apply for the Optical Sales Assistant position.
Responsibilities
Text copied to clipboard!- Assist customers in selecting eyewear and optical products
- Provide product information and explain lens options
- Process sales transactions and handle payments
- Schedule appointments and maintain accurate records
- Collaborate with optometrists and optical professionals
- Restock inventory and organize the sales floor
- Ensure high levels of customer satisfaction
- Stay informed about new products and industry trends
- Handle customer inquiries and resolve issues
- Support promotional activities and sales events
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Customer service experience preferred
- Attention to detail and organizational skills
- Ability to work in a fast-paced environment
- Basic computer and point-of-sale system skills
- Professional appearance and demeanor
- Willingness to learn about optical products
- Team player with a positive attitude
- Flexible schedule, including weekends
Potential interview questions
Text copied to clipboard!- What interests you about working in the optical industry?
- Describe your experience in customer service or retail.
- How would you handle a difficult customer situation?
- Are you comfortable learning about new products and technologies?
- What strategies do you use to ensure customer satisfaction?
- Can you work flexible hours, including weekends?
- How do you prioritize tasks during busy periods?
- Describe a time you worked as part of a team.
- What do you know about current eyewear trends?
- How would you handle confidential customer information?
